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Privacy Policy

Effective Date: 09/15/2025
PEONIES Aesthetics & Wellness Solutions

500 Sun Valley Drive, Suite H1 Roswell, GA 30076 •
info@peoniesaesthetics.com • (404) 904-6451

At PEONIES Aesthetics & Wellness Solutions , we are committed to creating a respectful, safe, and comfortable environment for every client. These terms govern all appointments, services, and purchases made at PEONIES. By booking an appointment, purchasing a product or service, or otherwise engaging with us, you agree to abide by the following policies and terms.
Our Commitment to Your Privacy
At PEONIES Aesthetics & Wellness Solutions (“PEONIES,” “we,” “our,” “us”), your privacy is our priority. We are dedicated to safeguarding your personal information and complying with all applicable Georgia and U.S. privacy and healthcare laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.
By using our website, booking appointments, or receiving our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:
  • Identity Data: Full name, date of birth, gender
  • Contact Data: Email address, phone number, billing/shipping address
  • Medical & Health Data: Health history, allergies, treatment notes (collected only to provide safe care and maintained as required by Georgia law)
  • Financial Data: Payment details (processed securely by third-party payment processors)
  • Transaction Data: Purchases and booking history
  • Technical Data: IP address, device identifiers, browser data, location
  • Preference Data: Interests, feedback, marketing preferences
  • Communication Data: Inquiries, forms, or messages sent to us
We do not sell your personal information.

How We Collect Information

We collect personal information in these ways:
  • Directly from you during intake forms, bookings, or communications
  • Automatically via cookies, analytics, or tracking pixels
  • From third parties such as payment processors or marketing platforms (e.g. Google Analytics, Meta Ads)

How We Use Your Information

We use your personal information only as permitted by law, including to:
  • Provide and document aesthetic, wellness, and medical services
  • Process payments and manage billing
  • Confirm appointments and send reminders
  • Respond to inquiries and provide support
  • Comply with Georgia licensing and health record requirements
  • Improve our services, website, and client experience
  • Send marketing (only with your consent or an existing client relationship)
We will only use medical or health information for treatment, operations, or legal compliance in line with HIPAA.

Marketing & Communications

  • You will receive marketing communications only if you opted in or are an existing client.
  • You can opt out at any time by clicking “unsubscribe” or texting “STOP” to SMS messages.
Required disclosure on all forms collecting phone numbers:
“By entering your phone number, you consent to receive text messages from PEONIES Aesthetics & Wellness Solutions. Message and data rates may apply. Message frequency may vary. Reply HELP for help or STOP to unsubscribe.” We never sell or share your mobile number or personal data with third parties for marketing.

Cookies & Analytics

We use cookies and similar technologies to improve our website experience, analyze site traffic, and support marketing. You may disable cookies in your browser, but some features may not work properly. We use Google Analytics and Google Tag Manager to collect anonymous, aggregated usage data. You can opt out: https://tools.google.com/dlpage/gaoptout

Sharing Your Information

We may share your information with:
  • Licensed providers and staff involved in your care
  • HIPAA-compliant EHR and booking software vendors
  • Payment processors and banks
  • Professional advisors (attorneys, accountants, insurers)
  • Regulators or law enforcement when legally required
All vendors handling Protected Health Information (PHI) must sign a Business Associate Agreement (BAA).

Data Security

We maintain physical, administrative, and technical safeguards to protect your personal data. Access to PHI is limited to authorized personnel who need it to perform their duties.

Data Retention

  • Health/treatment records are retained for at least 6 years in accordance with Georgia law
  • Financial and transaction records are retained for 7 years for tax purposes
  • Data that is no longer required is securely deleted or anonymized

Your Privacy Rights

You have the right to:
  • Access and receive a copy of your personal information
  • Request corrections to your records
  • Request deletion (where legally permissible)
  • Opt out of marketing communications
  • Request a copy or transfer of your records
  • Withdraw previously given consent for non-required data processing
To exercise your rights, email info@peoniesaesthetics.com. We may verify your identity before fulfilling your request

Promotions Policy

  • Promotional appointments must be booked before the promotion period ends.
  •  If you reschedule outside the promo period, you may lose promotional pricing.
  •  Only one discount or promotion may be applied per appointment.
  • Promotions and discounts cannot be stacked or combined.
By receiving any services at PEONIES, you agree that PEONIES Aesthetics & Wellness Solutions, its owners, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages arising from or related to your use of our services or products, except as prohibited by Georgia law.
You agree to indemnify, defend, and hold harmless PEONIES Aesthetics & Wellness Solutions and its staff from and against any claims, damages, liabilities, and expenses (including attorney’s fees) arising from your breach of these Terms or your misuse of our services or products.
These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.
In the event of a dispute, both parties agree to first attempt resolution through good-faith mediation. If the dispute is not resolved through mediation, it shall be submitted to binding arbitration in Fulton County, Georgia, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
By scheduling an appointment or purchasing any service, membership, or product from PEONIES Aesthetics & Wellness Solutions, you confirm that you have read, understood, and agree to these Client Care Policies & Terms of Service.